FAQ's

How do I contact you about my order or other questions ?

We suggest you use the contact form found on the Contact page. You can also get in contact us by emailing support directly at Ladon@Lechelosangeles.com 

Store Policy

Shipping

In the case of high volume and demand of orders please allow 1-3 weeks for processing, shipping and handling.

Returns

  • Complete the Return form provided with your order.

  • Include your original Invoice

  • Indicate items you would like to return

  • Check your return form for accuracy

  • Return your items using the pre-paid shipping label provided

  • Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
     

Please send your return to:
ATTN: WEB RETURNS
829 SADDLEBROOK

Desoto, TX 75115


Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.

EXCHANGES

Please note that we are only able  to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.