FAQ's
How do I contact you about my order or other questions ?
We suggest you use the contact form found on the Contact page. You can also get in contact us by emailing support directly at Ladon@Lechelosangeles.com
Store Policy
Shipping
In the case of high volume and demand of orders please allow 1-3 weeks for processing, shipping and handling.
Returns
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Complete the Return form provided with your order.
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Include your original Invoice
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Indicate items you would like to return
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Check your return form for accuracy
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Return your items using the pre-paid shipping label provided
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Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
Please send your return to:
ATTN: WEB RETURNS
829 SADDLEBROOK
Desoto, TX 75115
Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.
EXCHANGES
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.